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Shipping

PRE-ORDER

Pre-Orders require payment up front, in full. If you place your Pre-Order order along with additional In Stock items, we will hold all the items and ship them together once your Pre-Order is available to ship. If you do not want in stock items to be held until your Pre-Order is available, please place separate orders.

SPECIAL ITEMS

Shipping discounts or coupons do not apply to: Heavier items such as statues; Rare and extremely fragile pieces; Exclusive and special release items; International orders.
In addition, special terms may also apply on a piece-by-piece basis.

SHIPPING

We offer a choice of services from the United States Postal Service (USPS), United Parcel Service (UPS) and Federal Express (FEDEX)

Domestic

USPS Priority Mail Service
.

  • - Delivery time is estimated at 2-3 business days nationwide.

  • - Delivery to all U.S. addresses, including PO boxes and military addresses.

  • - Tracking Number and Delivery Confirmation provides date and time of delivery or attempted delivery.

UPS Ground

  • - Delivery time is estimated at 1-5 business days nationwide.
  • - Delivery to all All 50 states and Puerto Rico. UPS does not service P.O. Box or APO addresses.
  • - Tracking Number and Delivery Confirmation provides date and time of delivery or attempted delivery.
  • - Online tracking available.

UPS 2nd Day

  • - Delivery time is estimated at 2 business days nationwide.
  • - Delivery typically by end of the 2nd business day
  • - Delivery to all All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii. UPS does not service P.O. Box or APO addresses. 
  • - Tracking Number and Delivery Confirmation provides date and time of delivery or attempted delivery.
  • - Online tracking available.

UPS Next Day

  • - Delivery time is estimated at next business day nationwide.
  • - Delivery typically by 10:30 a.m., 12:00 noon, or end of day, depending on destination
  • - Delivery to all All 50 states and Puerto Rico, with some limitations in Alaska and Hawaii. UPS does not service P.O. Box or APO addresses.  
  • - Tracking Number and Delivery Confirmation provides date and time of delivery or attempted delivery.
  • - Online tracking available.

Fedex Ground

  • - Delivery time is estimated at 1-5 business days nationwide including saturday delivery.
  • - Online tracking available.

International

USPS Express Mail International


  • - Delivery time estimated at 3-5 business days.This time frame is not guaranteed and does not include time taken by customs in your country to clear the   package.

  • - Online tracking available.

USPS Priority Mail International


  • - Delivery time estimated at 6 - 10 business days.
  • - This time frame is not guaranteed and does not include time taken by customs in your country to clear the package.
  • - Online tracking available.

Fedex International Economy

  • - Time-definite delivery typically in 2–5 business days (typically 2 or 3 business days to Canada, Mexico and Puerto Rico). From the U.S. to more than 215 countries and territories. This time frame is not guaranteed and does not include time taken by customs in your country to clear the package.
  • - Online tracking available.

Toy Tokyo cannot be held responsible for any duties or taxes imposed on your package once it leaves the United States. Please be aware of this, and safegaurd against any uncalculated fees by contacting your local delivery providers for their regulations and tax procedures. Toy Tokyo is NOT responsible for ANY Customs or Brokerage Fees and Taxes.